Open to new projects · Remote worldwide

M. Shoaib
Younis.

Team Lead — Guest Support · GoHighLevel Certified Admin · Automation Specialist

I build reliable CRM and AI-powered solutions for businesses. 3+ years architecting GHL, n8n, and Zapier systems that eliminate manual bottlenecks — calm operations, real results.

M. Shoaib Younis
GHL Certified Admin
n8n Expert
Zapier Specialist
Twilio A2P 10DLC
Stripe
PayPal

3+

Years Experience

100+

Workflows Built

30+

GHL Sub-accounts

95%+

Client Satisfaction

About

Reliable systems. Calm operations. Real results.

I'm M. Shoaib Younis — a certified GoHighLevel admin and automation specialist with over 3 years of hands-on experience building scalable CRM systems and no-code/low-code automation workflows.

My expertise spans GoHighLevel, n8n, and Zapier — the three pillars of modern business automation. I've helped agencies, coaches, real estate firms, and SaaS companies eliminate manual bottlenecks, fix broken workflows, and build systems that grow with them.

Name
M. Shoaib Younis
Role
Team Lead — Guest Support, HLPT (USA)
Specialties
GoHighLevel · n8n · Zapier · CRM
Availability
✅ Open to new projects
Experience
3+ Years
Location
Remote — Worldwide
🎯

Precision

Every automation is reliable, documented, and easy to maintain.

Speed

Fast turnarounds without cutting corners — days, not weeks.

🤝

Partnership

I treat your business as my own and stay invested long-term.

Skills & Tools

Core competencies.

Where the work actually happens — full-stack automation across the modern no-code stack.

GoHighLevel (GHL) CRM0%
Workflow Automation0%
n8n Automation0%
Zapier Integration0%
API & Webhook Setup0%
CRM Funnel Building0%
A2P 10DLC Registration0%
Client Onboarding Systems0%

Tools & Platforms

GoHighLeveln8nZapierMake (Integromat)WebhooksREST APIsTwilioSlackAirtableGoogle WorkspaceNotionActiveCampaignStripeWordPressCalendlyTypeform

Certifications

  • GoHighLevel (GHL) Certified Admin
  • Zapier Jumpstart
  • A2P 10DLC Compliance Specialist

🏆 Certifications

Verified credentials.

Recognized certifications backing my expertise across the GoHighLevel and automation ecosystem.

🏆

GoHighLevel (GHL) Certified Admin

Issued by GoHighLevel

Verified
🏆

Zapier Jumpstart

Issued by Zapier

Verified
🏆

A2P 10DLC Compliance Specialist

Issued by Twilio / Carrier Standards

Verified

Services

What I help you build.

GHL CRM Setup & Management

Full GoHighLevel account setup, sub-account management, pipeline configuration, and ongoing CRM optimization tailored to your business.

n8n Workflow Automation

Build powerful, self-hosted automation workflows with n8n — connecting apps, automating repetitive tasks, and eliminating manual work.

Zapier Integration

Design and manage multi-step Zapier automations that connect your tools seamlessly, saving hours of manual effort every week.

A2P 10DLC Registration

Handle complete A2P 10DLC compliance registration to ensure your SMS campaigns are approved and delivered without interruptions.

Client Onboarding Systems

Design automated onboarding workflows that create great first impressions and get clients set up faster with zero manual intervention.

Funnel & Pipeline Building

Build high-converting sales funnels and CRM pipelines in GHL that move leads through your process with automated follow-ups.

API & Webhook Development

Connect any platform with custom API integrations and webhooks — bridging tools that don't natively talk to each other.

Automation Audit & Optimization

Review existing automations, identify bottlenecks, fix broken workflows, and optimize for reliability and performance.

Case Studies

Featured projects.

GHL + n8n↑ 60% reduction in lead response time

Real Estate Agency CRM Overhaul

Redesigned a real estate agency's entire GHL setup — rebuilt pipelines, created automated follow-up sequences, and connected MLS data feeds via n8n webhooks.

  • 60% faster lead response
  • 3× pipeline visibility
  • 40% more closed deals tracked
Zapier + GHL↑ 38% increase in client retention

Agency Client Onboarding Automation

Built a complete automated onboarding system using Zapier + GHL — from contract signing to welcome sequences, task assignment, and kickoff scheduling.

  • Onboarding cut from 5 days → 6 hours
  • 38% better retention
  • 100% manual task eliminated
n8n + API↑ 2× lead capture rate

Multi-Channel Lead Capture System

Architected an n8n pipeline capturing leads from Facebook Ads, Google Forms, Typeform, and website chatbot into a unified GHL dashboard with instant SMS/email triggers.

  • 2× leads captured
  • Zero duplicate entries
  • Real-time Slack alerts
A2P + GHL↑ 99% SMS deliverability restored

A2P 10DLC Compliance & SMS Recovery

Rescued a client whose SMS campaigns were blocked due to non-compliance. Handled full A2P 10DLC brand and campaign registration, restoring deliverability within 72 hours.

  • 99% deliverability restored
  • 72-hour turnaround
  • 0 compliance violations after

Work Experience

A track record of building.

2023 – Present

Team Lead — Guest Support

HLPT — Remote, USA

Part Time
  • Managed 30+ GHL sub-accounts across multiple niches (real estate, agencies, coaching)
  • Built 100+ n8n and Zapier automation workflows reducing manual work by 70%
  • Maintained 95%+ client satisfaction rate across all engagements
  • Handled 150+ support tickets weekly with same-day resolution targets
  • Created knowledge base and AI agents for CRM and integrations

2023 – 2024

Senior — AI Implementation, Guest Support

HLPT — Remote, USA

Part Time
  • Set up GoHighLevel white-label environments for agency clients
  • Implemented Zapier automations connecting CRM with 20+ external tools
  • Completed GHL Admin Certification, validating platform expertise
  • Reduced client onboarding time from 5 days to under 24 hours via n8n + Zapier

2022 – 2023

Email Specialist — Guest Support

HLPT — Remote, USA

Part Time
  • Managed email sequences, lead nurturing flows, and CRM data hygiene
  • Introduced Zapier to replace manual data entry, saving 10+ hours/week
  • Supported migration of 5,000+ contacts into GoHighLevel from legacy CRM
  • Collaborated with sales team to build pipeline reporting dashboards

2021 – 2023

Shopify Creator

Remote — USA / UK

Freelance
  • Created Shopify stores across global markets in every-day-life niches
Education · Master in Business Administration (MBA)

Client Feedback

What clients say.

"Shoaib completely transformed our GHL setup. Our lead follow-up is now fully automated and we've stopped losing clients through the cracks. Absolutely worth every penny."
SK

Sarah K.

Agency Owner

"The n8n workflows Shoaib built for us save our team 15+ hours every week. He understands both the technical side and the business logic — rare combination."
JM

James M.

Real Estate Broker

"Hired Shoaib for Zapier integrations and he delivered beyond expectations. Clean, documented, and it all just works. Already have him on retainer."
PL

Priya L.

SaaS Founder

Let's Work Together

Ready to automate your business?

Whether you need a full GHL setup, n8n workflows, Zapier integrations, or just want to fix what's broken — I'm here to help. Let's build something reliable together.

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